How to Choose the Right Vending Machine?
A: Please inform our sales representative about the products you intend to sell and the target country for the machine. Our team will provide professional recommendations tailored to your needs. All our machines support post-delivery customization – we will engineer the optimal solution based on your product specifications.
How to Place an Order?
A: Contact our sales representative to finalize order details and sign a contract. A 50% deposit is required upfront via bank transfer to initiate production. Upon completion, we will share photos and videos of the finished machine for your confirmation. Shipment will be arranged after receiving the remaining 50% balance.
Production Timeline & Shipping Methods?
A: Production time varies depending on order specifications, typically 5–20 working days. We offer door-to-door delivery to most global destinations, with shipping durations varying by country. Contact our sales team for detailed transit estimates.
How to Operate the Machine?
A: You will receive a comprehensive user manual and instructional videos covering setup, maintenance, and troubleshooting.
What About After-Sales Service?
A: All machines come with a 1-year warranty covering free replacement of defective parts. Software updates are free for life. Our dedicated support team provides remote assistance to ensure seamless operation. Customer satisfaction is our ultimate goal.
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